Every now and then, even the most professional salesperson will miss a sale.
Yes, I know, hard to believe, but it might even happen to you.
But there is one thing you can do that most other salespeople will never bother with: ask the prospect why.
Don’t ask in a pleading or pathetic way; but, in a very matter-of-fact manner, ask them if they can share with you the factors that led to their decision.
Explain that you always looking for ways to improve your effectiveness as a communicator, and their feedback will help you ensure you are delivering value for all of your clients.
Don’t wonder what happened when a sale is lost.
Always ask why.
© 2009 YOU ROCK!™ Communications
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