It’s happened to me, and it has probably happened to you.
You show up on time for an appointment but end up waiting around because the person you are supposed to meet hasn’t finished up whatever it is they are working on, or they aren’t back from lunch, or whatever.
Do you leave? Do you stick around? And for how long?
If you are like me, you’ll wait....but not forever.
My limit is usually 10-15 minutes, after which I will take out a business card, hand it to the receptionist or assistant, and ask them to let the person I was supposed to meet know I will contact them later to reschedule.
When I do that, I am not telling the decision-maker “I am tired of waiting for you.” Actually, the message is, “obviously this is isn’t a good time for you. So, let’s respect each other’s schedule by meeting when it’s more convenient for both of us.”
© 2009 YOU ROCK!™ Communications
THE REQUEST LINE IS OPEN! - IF YOU HAVE A QUESTION ABOUT A SALES OR MARKETING TOPIC, OR HAVE A SPECIFIC PROBLEM YOU WANT HELP WITH, SEND ME AN E-MAIL WITH FULL DETAILS AND I MAY GIVE YOU SOME ANSWERS IN AN UPCOMING SALES TIP.
You show up on time for an appointment but end up waiting around because the person you are supposed to meet hasn’t finished up whatever it is they are working on, or they aren’t back from lunch, or whatever.
Do you leave? Do you stick around? And for how long?
If you are like me, you’ll wait....but not forever.
My limit is usually 10-15 minutes, after which I will take out a business card, hand it to the receptionist or assistant, and ask them to let the person I was supposed to meet know I will contact them later to reschedule.
When I do that, I am not telling the decision-maker “I am tired of waiting for you.” Actually, the message is, “obviously this is isn’t a good time for you. So, let’s respect each other’s schedule by meeting when it’s more convenient for both of us.”
© 2009 YOU ROCK!™ Communications
THE REQUEST LINE IS OPEN! - IF YOU HAVE A QUESTION ABOUT A SALES OR MARKETING TOPIC, OR HAVE A SPECIFIC PROBLEM YOU WANT HELP WITH, SEND ME AN E-MAIL WITH FULL DETAILS AND I MAY GIVE YOU SOME ANSWERS IN AN UPCOMING SALES TIP.
