If you find yourself having trouble making a sale over the phone, or via email, or by any other remote method, you shouldn’t be too surprised.
Research confirms that approximately 60% of all human communication is non verbal body language. Another 30% is vocal tone.
So that means about 90% of what your prospects are saying isn’t in the words coming out of their mouth. If you aren’t face-to-face to make a connection with a buyer, you probably aren’t going to make a sale either.
Whenever possible, use phone or email only to make an appointment, and meet the prospect in person to make the sale.
© 2009 YOU ROCK!™ Communications
Research confirms that approximately 60% of all human communication is non verbal body language. Another 30% is vocal tone.
So that means about 90% of what your prospects are saying isn’t in the words coming out of their mouth. If you aren’t face-to-face to make a connection with a buyer, you probably aren’t going to make a sale either.
Whenever possible, use phone or email only to make an appointment, and meet the prospect in person to make the sale.
© 2009 YOU ROCK!™ Communications
