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March 21, 2008

STAND

Everyone knows getting a prospect on the phone can be tough. Have you ever had a problem getting one off the phone?

It’s a tough situation because you want to encourage social conversation, rapport building, and the makings of a business relationship; yet, you need to be efficient with your time, as well.

There’s a simple way to signal the end of a conversation, and its the same thing you do in a face-to-face meeting: stand.

When you stand during an in-person meeting, you signal the other person you are ready to wrap up the conversation. While your phone contact can’t see you stand, the subtle changes in your voice signal than you have stood and that will give (most) prospects the subtle clue that it’s time for you to go.

Next time you want to end a call, give this technique a try and you’ll see just how effective it is.

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