BODY LANGUAGE

One of the most powerful things a sales professional can do is become a master at reading body language.

Not only will it help you read your prospect’s true attitude about you and the sale, you can also take steps to make sure your unconscious actions don’t make selling more difficult than it needs to be.

For example, swallowing frequently, clearing your throat, tugging at your ear, or repeatedly blinking your eyes can actually create a negative perception of you. Naturally, you want to avoid making these moves when you are with your customer.

Start learning all you can about the subtleties of body language, and put that knowledge to use to make more sales.

Comments

[jollyroger]

HOW DO YOU DO... LANGUAGE

BODY LANGUAGE

This is the new language well so it seems. So everyone goes on about it, like it’s never existed, like they’ve been shown the holy grail of a secret understanding of human interpretation. We are born to recognise it. If we need a TV programme to highlight it we're doing a pretty lousy job at being human beings. Granted body language is succinct, subtle and underhanded at times, but if you're concentrating on where someone is crossing their hands while talking to you, “because that means your being defensive bah blah blah.” You probably haven’t realised their conversely irritated internation in the fact you’re pointing that stuff out and not listening to a word they say.

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