GIVE A LITTLE BIT

Holiday shopping is in full swing and most stores have aisles packed with customers, long lines at the checkout, and cashiers showing the effects of stress.

While waiting patiently at one store, I heard a cashier greet each person in the line I was standing in with an enthusiastic, “Hi! Welcome to the front of the line! Let’s get you checked out and on your way!”

Did it make the line move faster? No.

Was the experience a little more positive than most? Absolutely!

It really doesn’t take a lot to stand out today in the world of selling, because average salespeople won’t bother with the extras. The key is to give a little bit more service, enthusiasm, and friendliness with every customer interaction.

Give a little bit more each day, and you will be much closer to your next raise, bonus, or big commission check.