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September 27, 2007

A MATTER OF TRUST

Your customers, your prospects, and your colleagues must be able to trust you, your company, and what you sell.

Until the “building trust” manual is published, here are some things you can do to encourage trust:

• Never ever exaggerate, mislead, or lie

• Show your customers that you really can help them handle problems.

• Ensure every promise you make is kept.

• Stay in constant contact with your customers.

• Concern yourself with the success of others. (If you do, your success is virtually assured!)

As Billy Joel sang, “it’s always been a matter of trust.”

Show that you are trustworthy and selling becomes a breeze!

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