SIGNED, SEALED, DELIVERED
It has happened to me in the past, and it may have happened to you. You negotiate, you reach an agreement, you move forward only to find out later that what you remember about the agreement is not the same think your customer remembers about it.
Make sure you cover all points thoroughly, document everything, and get all parties to sign the agreement.
If there is something in your agreement that has caused problems in the past with our customers, discuss it at length with your customer to be sure they understand the details, then have them initial that clause.
Doing business on a handshake is great, but it’s better to get paid in full on a sales that is signed, sealed, delivered.

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