I DON’T LIKE MONDAYS

Actually, I am fine with Mondays. I enjoy the energy that a new week brings. The potential for new business and the promise of being able to serve others gets me going.

I have gone into stores, restaurants and other locations on a Monday morning where it was obvious that the people working there were not thrilled about the situation. Their attitude put a damper on the entire morning, not to mention the customers’ willingness to buy.

But once in awhile, I get to experience something joyful. It happened yesterday.

About mid-day yesterday, I walked into one of the finer coffee shops in the Pacific Northwest: Olympic Crest Coffee Roasters. The young ladies behind the counter were absolutely animated! They were joking with customers and with each other, and their enjoyment made the environment warm and welcoming. Looking around the place, everyone was smiling and joining in the camaraderie. They suggested a new drink which I tried, and another customer overheard the suggestion and ordered another drink. Up-sells and add-sells were happening left and right, and it was all because those girls were just plain having FUN!

Hey, it’s your choice. You can cry, “I don’t like Mondays” or you can delight in the opportunity to serve others.

Guess which one is more fun and more profitable?